Page 36 - AGL Sustainability Report 2011

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AGL Energy Limited 34
AGL’s goal is to connect our business and employees with the community
in ways which make a genuine positive contribution, engage our people and
strengthen our business.
The success of AGL is measured not only by its financial
performance, but also by the social and environmental impacts that
company decisions and actions have on the wider community.
AGL has a responsibility to work with the community to develop
mutually beneficial energy projects; and to sensitively manage the
associated environmental, social and financial outcomes. Only by
engaging communities during the entire project life-cycle is AGL
able to achieve a ‘social licence to operate’, delivering projects while
addressing community concerns.
The variable nature of AGL’s development projects necessitates
a tailored approach to community engagement based upon
the needs of individual communities and projects. AGL aims to
establish constructive working relationships and multidirectional
communication channels with community stakeholders including:
customers, government groups, asset owners, local community
groups, indigenous groups, businesses, residents and local media.
AGL also supports local communities through local sponsorships,
providing financial and in-kind support for issues important to those
To build upon engagement with the local communities in which AGL
owns and/or operates assets, AGL’s Energy for Life program seeks to
make a genuine contribution to the wider community.
AGL is cognisant of the fact that some members of the community
experiencing short- or long-term hardship may find it difficult to
access essential services such as energy, or may be without a home.
Homelessness is one of the main focus areas of the Energy for Life
program, which is reflected across the program’s three initiatives:
>> Employee Volunteering
>> Employee Giving
>> Warmth in Winter.
The two key focus areas for the
Community chapter
of this report
are community engagement and community contribution.
Community engagement:
Community consultation, as measured
by the proportion of successfully implemented community
engagement plans, is vital to the success of new developments,
the expansion of existing infrastructure and ongoing operations.
Community contribution:
AGL has an opportunity to positively
contribute to local communities and community causes that reflect
the interests of AGL employees. The success of AGL’s community
contribution program is measured by the level of community
investment with a particular focus on investments which employees
contribute to, namely Employee Volunteering and Employee Giving.
Community engagement
Upstream Gas
Employee Giving
Warmth in
Community contribution
1 Active plans in place for operated, committed projects with activities on the ground.
Target FY2011
Performance FY2011
Target FY2012
Community engagement
Best practice
local community
Implementation of community
engagement plans:
Implementation of community
engagement plans
Improve community engagement
by implementing community
engagement plan actions:
Community contribution
Social Return on
Investment measured
and at targets levels.
Employee Volunteering
participation rate:
Employee Volunteering
participation rate:
Employee Volunteering
participation rate: